01
Respond
Give routine enquiries a useful answer, grounded in information you approve.
Enquiry handling
MANAGED AI SYSTEMSDESIGNED AROUND YOUR BUSINESS
Every conversation.
Considered.
AI enquiry handling and follow-up, tailored to your business. Turn the first hello into a clearer next step.
Precision in the details. Clarity in the conversation.SCROLL TO EXPLORE
THE ENQUIRY, RECONSIDEREDIllustrative workflow · not a live product feed
Lumora.THE CONVERSATION JOURNEY
A CLEARER NEXT STEP
Your knowledge.
Your standards.
Your way of working.
Enquiry received01 / 03
EXAMPLE SUMMARY
- Visitor said
- They’d like to find out more about your services
- Assistant asked
- What they would like to explore with the team
Illustrative only. Built from the sample conversation above, not a captured record.
Context captured02 / 03
EXAMPLE SUMMARY
- Visitor said
- They’d like to understand the options before booking
- Assistant asked
- The main thing they’d like the team to help with
Illustrative only. Built from the sample conversation above, not a captured record.
Human next step03 / 03
EXAMPLE SUMMARY
- Visitor asked
- To speak with someone about the options
- Suggested next step
- Route to the team with the conversation context
Illustrative only. Built from the sample conversation above, not a captured record.
Choose a stage to explore the example.01—03 / ENQUIRY TO HANDOFF
YOUR BUSINESS. YOUR WAY OF WORKING.Approved knowledgeClear handoffsManaged setup
What Lumora does
Built for the moments
that move business forward.
Useful automation begins with the moments your team handles every day.
02
Follow through
Capture the details that matter and help interested people take the next step.
Lead qualification & follow-up
03
Bring in your team
Route questions that need a person to your team, with context from the conversation.
Human handoff
Built for your business
Intelligence shaped
around your business.
We map how enquiries arrive, what people need to know and when your team should take over. Then we shape the automation around those decisions.
Start with one useful workflow. Expand when there is a clear reason to.
Explore Lumora for clinics →The working brief
Your services and answersApproved by you
Your qualification questionsPurposeful
Your escalation rulesHuman-led
Your booking processConnected
Your rolloutTested together
From enquiry to operation
Thought through.
Then switched on.
A clear scope, an agreed handoff and a workflow your team understands.
Client deployment · Business network
The Synergy Network GroupA WhatsApp enquiry workflow using Chatwoot, n8n and Google Sheets, with AI responses, lead logging and a separate booking-link step. Configured for membership enquiries and introductions to the team.Map the opportunity
Choose the enquiry workflow, the channels and the outcome you want to improve.
Build and test together
Approve the knowledge, try realistic conversations and check where a person needs to step in.
Launch with a clear scope
Agree the responsibilities, ongoing support and what to measure before going live.
Let’s make the next conversation count
What happens after
someone says hello?
Tell us how enquiries reach your business. We’ll discuss where Lumora could help and what a first workflow would involve.
Request a demoScope and pricing discussed individually.